Corporate Communications Archive

Head-In-The-Sand PR Apparently Is Trending

May 11th, 2012

With the volumes of resources, insights, and an entire industry built around crisis management, it’s amazing that even the biggest names in the news still fail to heed the basics. …

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Here’s Why PR Pros Detest Wikipedia

April 25th, 2012

You may have seen a recent study that found 60% of Wikipedia entries about organizations contained factual errors.  Imagine a newspaper or other media outlet that regularly ran corrections for …

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How Manipulated Would You Like Your Web Today?

April 11th, 2012

Stayed at a hotel recently?  Paid for internet access?  Yep, it’s a pretty rough world out there.  In fact, having recently attended a conference in New Zealand, we had to …

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Lessons From the Credit Card Hack

April 2nd, 2012

A lesson in consumer public relations… You probably heard last week about the massive credit card data breach at Global Payments, Inc., affecting potentially 10 million customers.  Data leaks are …

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Does Diet Coke Recognize Signs of a CSR Heart Attack?

March 8th, 2012

It’s rare you’ll ever see such a stark misalignment of a brand’s health-focused messaging, and the harsh reality of contrary medical studies.  Diet Coke supports The Heart Truth, a public campaign …

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5 Signs Your Company Will Experience a PR Crisis

February 24th, 2012

Just about every company, regardless of industry, will experience an embarrassing PR episode.  Here are five signs one’s heading your way. • You haven’t created a crisis PR plan.  No …

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Pinning Grace Under Pressure

February 15th, 2012

Pinterest, the social media darling du jour, has deftly handled what could have been a slightly bigger PR headache.  The site recently received a request from Republican presidential candidate Mitt …

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Strike While the PR Iron Is Hot

February 3rd, 2012

A while back this blog gave free PR advice to social network startup Diaspora.  The recommendation was to use strong privacy controls to distinguish itself from (and become an attractive …

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Unfortunately, You Can’t Opt-Out of Bad PR

January 25th, 2012

This one will be short and (not so) sweet… you might have spent the past couple days reading about Google’s plans to unify privacy policies across all its products.  This …

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An (In)Convenient Fee… Part 2

January 9th, 2012

We didn’t expect to do a second post on the theme from the last one, but customer fees continue to grab negative headlines.  That means in the age of 1% vs. …

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