Brand Management Archive

Strike While the PR Iron Is Hot

February 3rd, 2012

A while back this blog gave free PR advice to social network startup Diaspora.  The recommendation was to use strong privacy controls to distinguish itself from (and become an attractive …

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Unfortunately, You Can’t Opt-Out of Bad PR

January 25th, 2012

This one will be short and (not so) sweet… you might have spent the past couple days reading about Google’s plans to unify privacy policies across all its products.  This …

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An (In)Convenient Fee… Part 2

January 9th, 2012

We didn’t expect to do a second post on the theme from the last one, but customer fees continue to grab negative headlines.  That means in the age of 1% vs. …

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An (In)Convenient Fee

January 3rd, 2012

Here is free PR advice for every global corporation that markets a service. Never, under any circumstances, call any of your fees “convenient.” Verizon, as you might know, committed a …

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Things to do with a good new story

December 19th, 2011

Say you’re a business, brand, nonprofit, mom-and-pop, or other publicity-seeking entity. You’ve pounded the social media pavement, engaged bloggers across areas of interest, pitched reporters and editors across print and …

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Triple Bogey Brand Damage Is Hard to Undo

December 2nd, 2011

We all know about body doubles running rampant in Hollywood.  We even know they are used by F-list celebrities who sponsor various products.  If we actually watched such sleight of …

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Three Ways Target Can Avoid a Black Friday Black Eye

November 22nd, 2011

You’ve probably heard about the mega-criticism that mega-retailer Target is facing over opening its stores for sales at midnight on Black Friday.  Judging from an online petition that’s collected nearly …

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How To Apologize Via Twitter, Part… Ah, We Lost Count

November 16th, 2011

The Penn State sexual abuse scandal and tragedy will prove a significant moment in future crisis public relations case studies.  For now, nearly all the attention has rightfully focused on …

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3 Simple Ways to Make Your Content Marketing Work

November 7th, 2011

Editor’s note: We are once again honored to have a guest post from Mr. Dan Bischoff (his bio is at the end of this post).  Thank you, Dan! In online …

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What Blackberry Is Doing Right (So Far…)

October 27th, 2011

The last Blog Aesthetic post talked about the recent RIM missteps around the Blackberry.  Today’s blog post could continue that theme and examine the PR effect of the delayed/much-needed OS update for …

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