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Posts Tagged ‘Crisis Management’

Here’s Why You Don’t Worry About That Awful Headline…

March 7th, 2013

Your client’s POC calls at 9 a.m., and in a panicked tone utters, “did YOU see the story about us on [major mainstream media outlet]’s website?!?”  You, the skilled publicist, …

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Praecere Gets Mention on Critical Mention! (No Repitition Intended)

February 4th, 2013

Praecere’s Twitter account, @Praecere, got a nice mention on Critical Mention’s Critical Thinking blog. The daily news source highlights a quick note on how to put crisis PR fires out …

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Guy Fiere’s Comback Recipe

November 23rd, 2012

As you repurpose Thanksgiving leftovers, you may have recently read the scathing New York Times restaurant review of Guy Fieri‘s American Kitchen and Bar.  Some choice nuggets from the thermonuclear …

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Two Things American Airlines Must Do ASAP

October 1st, 2012

It’s bad enough that American Airlines is caught up in a protracted bankruptcy and ongoing fight with unionized employees.  Today however brought more turbulent news with two separate reports of …

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Praecere in the News

August 27th, 2012

A year ago we posted a brief analysis on crisis PR and crisis management for Lance Armstrong and LIVESTRONG, all stemming from the growing media coverage of doping allegations.  Last …

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Head-In-The-Sand PR Apparently Is Trending

May 11th, 2012

With the volumes of resources, insights, and an entire industry built around crisis management, it’s amazing that even the biggest names in the news still fail to heed the basics. …

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Lessons From the Credit Card Hack

April 2nd, 2012

A lesson in consumer public relations… You probably heard last week about the massive credit card data breach at Global Payments, Inc., affecting potentially 10 million customers.  Data leaks are …

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$7.2 Million Could Buy Awesome Crisis PR

January 17th, 2012

The controversy may be local to Washington, DC, but its PR lessons are certainly universal.  The University of Maryland recently announced construction of a new school president’s house, and adjoining …

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An (In)Convenient Fee… Part 2

January 9th, 2012

We didn’t expect to do a second post on the theme from the last one, but customer fees continue to grab negative headlines.  That means in the age of 1% vs. …

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An (In)Convenient Fee

January 3rd, 2012

Here is free PR advice for every global corporation that markets a service. Never, under any circumstances, call any of your fees “convenient.” Verizon, as you might know, committed a …

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