Posts Tagged ‘crisis public relations’
Daily Deal: Half-Off Crisis PR
October 18th, 2011
When a damning news story appears about a major company, chances are other big players are involved. In crisis PR, a fundamental element is knowing who your client’s business partners …
Read MoreMile-High Crisis PR!
October 7th, 2011
What is it with Southwest Airlines? For some reason, the carrier seems to get caught in a regular media firestorm by kicking off high-profile passengers from their airplanes. The latest …
Read MoreDon’t Think Prior Crisis PR Planning Is Important? Talk to Airbnb.
August 4th, 2011
The recent scandal involving Airbnb, the social media platform for home sharing and couch surfing, portends the most fundamental lesson in PR crisis management: It’s a hell of a lot …
Read MoreFollowing the Maine Sugarloaf Lift Incident
December 28th, 2010
At the moment, the best news so far is no fatalities from today’s horrible ski lift collapse at Sugarloaf in Maine. Incidents like this require smart crisis management so that safety …
Read MoreTumbling, Stumbling, Bumbling PR
December 6th, 2010
Alas, poor Tumblr… Let’s get right to the point: If your company’s entire presence is online, i.e., your website is the heart and nervous system of your business, then at …
Read MoreKrisis … Er, Crisis PR Gone Kaput
December 1st, 2010
Crisis PR can push a client to act very quickly in changing or ending certain business practices. One recent noteworthy case is the ubiquitous celeb family the Kardashians, and the …
Read MoreCrisis PR Corner: foursquare Checks in to Apology Mode the Right Way
October 6th, 2010
The latest social media darling, foursquare, ran into trouble this week when its entire site went down for more than a dozen hours over two days. All the big social …
Read MoreCrisis Corner: How Oprah Can Combat Kitty Kelley’s Tell-All Book
April 14th, 2010
This past week, famous (infamous?) unauthorized celebrity biographer Kitty Kelley released her latest tell-all book, this one about talk show host Oprah Winfrey. Kelley’s pen has struck many famous targets …
Read MoreCrisis Corner: FCPA Outruns Benz
March 23rd, 2010
As explained earlier on this blog, FCPA prosecutions have increased priority in the Department of Justice, and companies are on notice to behave nicely. Part and parcel of diligent FCPA …
Read MoreActivision AWOL, Losing the Battle, about to Lose the War
March 5th, 2010
Activision is suffering one of the worst crisis public relations tailspins the tech industry has seen in a long time. The legacy game and entertainment company recently fired two of its …
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