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Posts Tagged ‘Media Training’

Controlling the Schock of Bad PR

May 4th, 2012

Here’s a simple crisis PR and media training principle to follow when responding to media inquiries: every answer must avoid attracting further inquiries.  Right now, Congressman Aaron Schock’s re-election campaign …

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The Top Mistake in Media Training

June 27th, 2011

Ever wonder what’s the biggest mistake when it comes to interview preparation and media training?  Failing to do any media training in the first place. Though it seems counter-intuitive, we’ve …

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Crisis Corner: Spirit Airlines’ New Baggage Fee Angers Customers, the Government – Who’s Next?

April 12th, 2010

Much has been said about Spirit Airlines’ proposal to charge passengers $45 for any regular carry-on baggage.  Instead of rehashing the pros/cons of this new policy, let’s analyze the company’s …

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DC PR FIRM Dispatch: The Most Important Rule for Any Media Interview

March 3rd, 2010

This post is all about keeping it simple, so here goes: NEVER, EVER repeat the reporter’s negative.  If you take one thing away from media training, it should be this …

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Crisis Corner: What a Small Business Can Learn From Toyota

February 24th, 2010

Toyota’s predicament speaks for itself, but what would your small business do if it faced a raft of angry or injured customers?  Crisis management principles are often the same regardless …

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